Integration details
What TikTok moderation does
- Hides spam and scam comments — external links, phishing attempts, and bot-generated spam are removed before buyers see them
- Removes abusive and toxic content — hate speech, harassment, and off-brand comments are caught automatically
- Protects your ad performance — a clean comment section preserves social proof and keeps click-through rates healthy
What’s not yet available
AI replies and DM automation on TikTok are not yet available. TikTok support currently covers comment moderation (hiding) only. Automated replies and direct message features are on the roadmap — follow the changelog for updates.
How to connect
1
Open Channels in Exerta
In Exerta, go to Settings → Channels.
2
Add TikTok
Click Add Channel → TikTok.
3
TikTok authorization pop-up
A TikTok authorization pop-up appears. Make sure you’re ready to log in with your TikTok Business account.
4
Log in with your TikTok Business account
Enter your TikTok Business account credentials. Personal TikTok accounts are not supported for ad comment moderation.
5
Grant permissions
Review and grant the requested permissions so Exerta can read and moderate comments on your TikTok ads.
6
Go live
Your TikTok account appears in Channels. Moderation rules can be activated immediately.